Effective Date: 23 May 2022
Last Updated: 23 May 2022

Cloudsoft Company Limited (“the Company”) has established this Privacy Policy (“Policy”) to outline the principles and procedures for collecting, storing, using, and disclosing personal data, as well as to inform data subjects of their rights under applicable laws. The Company hereby announces this Policy as follows:

1. Definition of Personal Data

“Personal Data” refers to any information relating to an individual (the “Data Subject”) that enables the identification of such individual, whether directly or indirectly.

2. Collection and Storage of Personal Data

1. The collection and storage of personal data under this Policy will be conducted for specific, lawful purposes, and within the necessary scope, using appropriate legal means. The Company respects the rights and freedoms of the Data Subject and ensures that personal data is collected only when necessary for the provision of its services or other electronic services under its scope of business. The Company will inform the Data Subject and obtain explicit consent in writing or through electronic means, such as SMS or other appropriate methods, unless otherwise exempted by law.
2. The Company may collect and use personal data relating to service preferences, in full compliance with the relevant legal requirements.

3. Personal Data Security Measures

1. The Company recognizes the importance of protecting personal data and has implemented appropriate and legally compliant security measures to safeguard such data from unauthorized access, use, or disclosure.
2. Personal data received from Data Subjects—including but not limited to names, addresses, contact numbers, identification numbers, and financial information—will be maintained accurately and kept up to date. The Company will take all necessary steps to ensure the protection of the Data Subject's rights.

4. Purposes of Collecting, Storing, and Using Personal Data

The Company collects, stores, and uses personal data for the following purposes:

• To provide telecommunications services, call center services, web application services, and digital services
• To investigate and take action in case of service violations or unlawful activities
• To comply with legal obligations or applicable regulations
• To transfer or disclose data to business partners, agencies, organizations, or legal entities that have contractual or legal relationships with the Company

5. Rights of the Data Subject

• The right to request access to or obtain a copy of their Personal Data, by contacting Cloudsoft Customer Service or submitting a formal request
• The right to request the correction or updating of inaccurate or outdated Personal Data
• The right to request the deletion or destruction of their Personal Data, unless the Company is legally required to retain it

6. Compliance with Personal Data Protection Laws

The Company strictly adheres to the Personal Data Protection Act B.E. 2562 (2019) and other applicable laws related to personal data protection.

7. Data Protection Officer (DPO)

The Company has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the collection, use, and disclosure of Personal Data in accordance with the Personal Data Protection Act B.E. 2562 and other relevant laws.

8. Contact Information

Cloudsoft Company Limited – Data Protection Office
Email: [email protected]

9. Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this Policy regularly to stay informed about how we protect your information.